The Lifeblood of Organizations

E-mail contains traces of just about everything important to an organization – from proprietary information such as financial reports and strategic executive communications to sales correspondence and transactional negotiations. It can also be non-public information (e.g. healthcare records, financial data, payment-card information) which may be subject to governmental regulation like HIPAA or GLBA, or to a host of emerging state and global regulations as well. Organizations are increasingly concerned about protecting and securing the privacy of their most important communication asset. Secure email and Encrypted Email are fast becoming “best business practice” standards for confidential communications. Also, a host of legal regulations and e-discovery requirements such as HIPAA, GLBA, FRCP and SOX put new strains on companies to comply in the areas of privacy, security, archiving and business continuity.

How Can We Help?

Elephant Outlook provides protection to support the complex challenges of security threats, email litigation evidence issues, and regulatory compliance mandates. Our team of experts assists organizations in protecting and managing email services from planning, inception, deployment, hosting, and support in environments of any size.

• Maximize email system performance and achieve 100% uptime
• Accurately identify business needs and technical requirements
• Ensure on-time, on-budget and on-spec project deployment
• Ensure staff are properly trained to maximize return-on-investment
• Due-care of the safety and security of data

We Take a Holistic Approach to Email Risk Management

At each stage of the a business process, information is created, used, transmitted and stored. Eventually, it is deleted or archived. Each stage has inherent risks that must be dealt with.

Creation

Each digital asset has a point of creation. This may be sensitive or other confidential client information, financial records, agreements, competitor analysis, health records, trade secrets, patents, plans, or other identifiable information. These assets needs to be classified and used according to polices that govern this type of data.

Application

Most sensitive digital information is in the form of email. The asset owner or regulations may restrict access to this information by stating who may view, change, or delete it.

Transfer

This is the vehicle for transporting data over the Internet, between organizations, internally, wireless, and other forms. Generally, this refers to the networks and areas where certain assets can be transmitted, as well as the type of security that may be used to restrict access while in transit and at rest.

Storage

While in use, data is stored. Many of the assets we use in day-to-day business are stored in data centers, but not solely. Data may be on laptops, mobile devices, or applications used by clients and partners. Data is stored in many locations that need to be protected from unauthorized usage and theft.

Archive & Retention

Much of the data that comes from communications involving sensitive information is saved for longer periods of time in accordance with regulations and internal policies. The process of archiving, securing archived data and maintaining data in a state that is discoverable and retrievable becomes a concern as data ages.

Disposal

Some data must be maintained for seven years, some for 99 years. But at some point, most data should be destroyed. Disposal is governed by policy, covering the liabilities associated with data that later may be in question. This state of the data lifecycle introduces some of the greatest risk and liability.

Protected and Managed Email Service

Our Professional Services Include:

• Design. Our team will gather requirements and define implementation goals. A well-defined statement of work, project plan, and implementation timeline are delivered to the client.
• Implementation. Our team makes sure all hardware, software, and peripheral components are installed and configured based on the statement of work. Component-level and end-to-end testing are also performed.
• Training. Our team ensures that our clients have a concrete understanding of our products and solutions. Clients are provided with clear documentation and collateral that they can use to educate both technical staff and end users.
• Transition. Support for our clients are transitioned from our Professional Services Team to a dedicated technical Support Team Member.
• Management and Hosting. Elephant Outlook maintains, manages, and monitors everything.

Get the Details

To speak with an expert about you can fill out the form below, email us at info@elephantoutlook.com, or call us at 800.876.1422.