Privacy Policy
ELEPHANT OUTLOOK PRIVACY POLICY
Introduction
The privacy and security of your information is important to Elephant Outlook, LLC (“Elephant Outlook”). This privacy policy is intended to describe the kinds of information we may collect on www.elephantoutlook.com and other Elephant Outlook websites other than www.protectedtrust.com (sometimes referred to herein as the “websites”), how we use and share that information, how we endeavor to protect that information, how we make changes to this policy, and how you can contact us if you have any questions about this policy..
Although the websites include links to Client Login sites for Web Admin, Outlook, and Remote Desktop Assistance, this Privacy Policy does not apply to information collected by Elephant Outlook through those password protected sites or through customer use of the Elephant Outlook services. Use of those password protected sites and of all Elephant Outlook services is governed by Elephant Outlook’s Terms of Service Agreement with its customer.
Information Collected
Elephant Outlook may collect the following information about you on the websites:
• Personal and non-personal information that you voluntary provide when using our websites,, including contact information, financial information and other information;
• Information we require to provide services to you, including the contents of emails and other materials you may provide to us through the websites in connection with our products and services;
• Other information we collect during your visits to our websites, including, but not limited to, traffic data, location data, IP address, your computer’s operating system and browser information, logs, and other communication and technical data; and
• Information you voluntarily provide if you choose to register for events, subscribe to email listings, or request that we contact you.
• Cookies:
- Elephant Outlook also utilizes cookies, which are pieces of data used by web servers to help identify you. Elephant Outlook uses session, non-persistent cookies to help offer you pages on our websites that allow you to login automatically across sessions. If you are idle for a pre-determined period of time, the cookie will expire, and you will be required to log in again to access any secure pages. You may opt out of the use of cookies by turning them off in your web browser. If you choose to decline cookies, however, the functionality of the websites may be impaired.
Use and Sharing of Information
Elephant Outlook may use, store, and share your information as follows:
• To provide you with products, services and any renewals thereof;
• To provide you with support and maintenance for products and services;
• To inform you of any new or updated services or product offerings;
• To notify you of any changes to your use of our website, products, or services;
• To respond to your inquires;
• To bill you for product and services;
• To provision financial information to third party banking or related organizations for purposes of billing;
• To provision usage related information regarding our services to third parties;
• To share with third parties for the purpose of licensing, billing, and support services;
• To test, analyze and improve our services and marketing;
• To gather broad demographic and statistical information and to report such aggregate information to Elephant Outlook’s advertisers and partners;
• To have a partner or independent reseller contact you to facilitate the renewal, support or purchase of Elephant Outlook products and services, but only to the extent such a third party has executed a confidentiality agreement with obligations to protect your personal information;
• To transfer ownership of Elephant Outlook during any merger, acquisition, bankruptcy, or sale;
• To comply with applicable law, lawful discovery requests, and inquiries from law enforcement authorities; and
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, or violation of our policies.
Guidelines Regarding Children
Elephant Outlook requires that all account holders be 18 years or age or older. In addition, our websites, products, and services are not designed for or directed to children under the age of 13, and Elephant Outlook will not intentionally collect or maintain data about any person under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever.
Third Party Privacy Policies
Elephant Outlook is not responsible for the content of unaffiliated sites to which it links, and those sites are not covered by this privacy policy.
Security of Information
Elephant Outlook takes reasonable precautions to help protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Although Elephant Outlook uses reasonable efforts to help protect your information, transmission via the Internet is not completely secure. Therefore Elephant Outlook cannot guarantee the security of your information transmitted using our websites, products, or services; and any transmission is at your own risk.
Data Transfers
We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.
If you are located in the European Economic Area or Switzerland, we comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the EEA or Switzerland. Elephant Outlook is certified under the Safe Harbor privacy framework as set forth by the US Department of Commerce, European Commission and Switzerland regarding the collection, storage, use, transfer and other processing of personal data transferred from the European Economic Area or Switzerland to the US.
Changes to this Policy
Elephant Outlook reserves the right to update this Privacy Policy as necessary to reflect any changes we make and to satisfy legal requirements. Any changes to the Privacy Policy will be posted at least on one of our websites, including http://elephantoutlook.com/.
Questions
All questions and complaints regarding this Privacy Policy may be sent to:
Elephant Outlook
Attention: Legal and Privacy
Post Office Box 111
Winter Haven, FL 33880
legal@elephantoutlook.com
Policy Effective Date: February 6, 2011
