Remote Desktop Assistance
Elephant Outlook support services provides real time Remote Desktop Assistance to share your computer screen and help troubleshoot technical issues.
Instructions
- If you received a Session Key from a Customer Service Representative, please enter the session key below and press Submit button.
- The application will start to download, Click OPEN or RUN.
- If you have a personal firewall, Always allow any connection attempts the software may be making.
Session Key
If you received a Session Key from a Customer Service Representative, please enter the session key below and press Submit button.
Connection Issues
If you have issues connecting, no one answers after a few minutes, or your outside of the session period, please reply back to your original support case for additional assistance.
